Bushland Beauty's Booking Policy is designed to protect not only the business’ bottom line and in turn, affordability, but also to keep things fair for all clients.
No-shows and last minute cancellations enormously disadvantage my business. They also mean that other clients cannot book those time slots with me. I strive to be the very best therapist and invest a great deal in further educating myself.
I therefore hope that you will understand the introduction of my Booking Policy.
A 50% booking fee is required to secure all bookings.
I understand that sometimes you may need to change your booking. I kindly request at least 24 hours notice minimum is given so that I can offer that time slot to another client. By providing that notice, your booking fee will be held for your next booking, or refunded. If you don’t provide at least 24 hours notice, or you fail to turn up for your appointment, your booking fee will be forfeited.
You may however, send a friend or family member in your place.
I cannot accept messages left on Sundays or public holidays as sufficient notice, as I will not have enough time to try to re-book the time allocated to you.
Thanks for your cooperation.